Patient Service Representative career at IEC

Patient Service Representative career at IEC

BASIC FUNCTION:

  • Handle multi-line telephone calls
  • Schedule appointments
  • Prepare patient records
  • Greeting patients
  • Checking out patients
  • Maintain reception area
  • Supplies
  • Stationery
  • Prepare daily financial reports and deposits.

SCOPE OF RESPONSIBILITIES: Responsible for maintaining efficient patient flow to pre-testing. Responsible for providing accurate and timely financial information to management.

PRINCIPAL FUNCTIONAL RESPONSIBILITIES:

Review clinic charts (Electronic Medical Records) daily

  • Including registration of new patients or changes with established patients
  • Sending electronic claims
  • Post payments
  • Answering telephones
  • Scheduling appointments
  • Greeting and receiving patients
  • Preparing patient files
  • Daily deposits
  • Handling patient charges and payments
  • Confirming patient appointments
  • Making recall appointments
  • Monthly billing with out-standing patient accounts
  • Postage supply
  • Insurance and Medicare status for outstanding accounts
  • Order office supplies
  • Order stationery supplies
  • Manage accounts payable
  • Make deposits
  • Record requests from disability
  • Other physicians
  • Medicare
  • Make claim appeals
  • Phone calls to insurance and or Medicare
  • Call past due patients
  • EOM
  • Aging