Patient Service Representative career at IEC
BASIC FUNCTION: Handle multi-line telephone calls, schedule appointments, prepare patient records, greeting patients, checking out patients. Maintain reception area, supplies, and stationery. Prepare daily financial reports and deposits.
SCOPE OF RESPONSIBILITIES: Responsible for maintaining efficient patient flow to pre-testing. Responsible for providing accurate and timely financial information to management.
PRINCIPAL FUNCTIONAL RESPONSIBILITIES: Review clinic charts (Electronic Medical Records) daily, including registration of new patients or changes with established patients, sending electronic claims, post payments, answering telephones, scheduling appointments, greeting and receiving patients, preparing patient files, daily deposits, handling patient charges and payments, confirming patient appointments, making recall appointments, monthly billing with out-standing patient accounts, postage supply, insurance and Medicare status for outstanding accounts, order office supplies, order stationery supplies. Manage accounts payable, make deposits, record requests from disability, other physicians, Medicare, make claim appeals, phone calls to insurance and or Medicare, call past due patients, EOM, and Aging.